Product Acceptance and Delivery Terms:

• Products are accepted and delivered on weekdays between 08:00 and 17:30. No service is provided on Fridays between 12:30 and 14:00.
• Before sending products, a warranty check must be made on our website. Products must be delivered in antistatic protection or boxed.
• The decision to accept or reject products becomes final after inspection by our service.
• Products whose processing is complete are handed over in exchange for the "Fault Tracking Form".
• If the fault tracking form is lost, products are handed over in exchange for a copy of an ID card and a written statement.
• No responsibility is accepted for products not collected from our service within 90 days.
• The warranty and service status of products can be tracked on our website.
• Products without a serial number must be delivered with a copy of the purchase invoice and the warranty certificate.
• Terms for sending products by courier:
• When faulty products are sent by the consumer from outside Istanbul or from the European side of Istanbul "via Yurtiçi Kargo (Customer Code: 262244793)", shipping costs are paid by our company.
• If products sent by courier are damaged during transport, a "Cargo Damage Report" must be drawn up with the courier company.